Agenda: Full Description of Sessions
Sun
May 4
2008
3:30 PM — 7:30 PM
May 4 2008
Registration
6:00 PM — 8:00 PM
May 4 2008
Welcome Reception
Mon
May 5
2008
7:00 AM — 8:00 AM
May 5 2008
Breakfast and Trade Show Exhibits
8:00 AM — 8:45 AM
May 5 2008
Official Opening of Conference
Chief Constable Jim Cessford
Delta Police Department, Program Director
Deputy Director General Steven Chabot, Sûreté du Québec
President, Canadian Association of Chiefs of Police
Honorable Jacques Dupuis
Québec Minister of Public Safety
Director Yvan Delorme
Service de police de la Ville de Montréal, Host Department
Mr. Yves Morency, President
Québec Provincial Directors Association
Mr. Claude Dauphin, Executive Committee of Public Safety
City of Montréal
Mayor Chris Clement, Esquimalt
Director, Canadian Association of Police Boards
8:45 AM — 9:15 AM
May 5 2008
Preparing Your Organization for Transition:
The Vital Components
Yvan Delorme
Director
Service de police de la Ville de Montréal
Preparing the organization for transition is one of the key roles for any leadership team. Organization renewal is a must for those organizations that wish to be relevant in the future! This transition can exist when your take over as a new chief or when you are half way through your term and come to the realization that the department must change or risk being taken over.
How do you assess the readiness of your leadership team for renewal? If their readiness factor is low how do you prepare them? Will you have to replace key members of your team in order to get the renewal you desire? Director DeLorme will share personal success stories when organizational renewal was necessary for continued organizational growth. He will provide you with strategies for assessment, preparation, communication, and evaluation to assist you with your renewal process.
9:15 AM — 10:15 AM
May 5 2008
Resolving the Retention Dilemma:
Recruiting for the Long Term
William Blair
Chief of Police
Toronto Police Service
Colin Campbell
Superintendent
Queensland Police Service
Genevieve Falconetto
Partner
Ray & Berndtson
R. Gil Kerlikowske
Chief of Police
Seattle Police Department
Michael Perler
First Deputy Chief
Swiss Federal Criminal Police, Switzerland
In policing, as in other sectors, recruitment strategies must inform, attract, and select the best and brightest candidates. In addition to ensuring an adequate pool of qualified recruits, this approach must ensure representation of the population in terms of gender, and culture. Finally, recruitment and retention strategies must consider the competencies and qualities of our future leaders in law enforcement. So how are we doing?
Some analysts say that less than eight percent of youth would even consider policing while less than three percent would see policing as an interesting career. These startling figures come at a time when law enforcement is projecting a heavy demand for personnel, including police leaders, as large segments of current officers approach retirement. The loss of knowledge and experience will be profound.
So what is the future of policing for 2015? Can we identify the competencies future executives will require and are we recruiting and training for these competencies? Do you mandate a specific number of hours of executive development training? What executive development models are best suited to law enforcement? Are policing skills required for every executive position or will police departments look to civilians to fill executive positions? How do we develop a competency based framework for policing? Finally, what can we learn from the private sector?
This panel presentation will highlight the seriousness and magnitude of the executive void that is emerging and propose models for executive recruitment and development that have the potential to tackle the problem. The models may be controversial in that they may challenge local initiatives and attack specific organizational efforts to lure potential recruits from others.
10:15 AM — 11:15 AM
May 5 2008
Coffee Break with Trade Show Exhibits and Networking
11:15 AM — 12:00 PM
May 5 2008
When You Have to Arrest Your Own Officers:
Rebuilding Organizational Morale
Richard J. Pennington
Chief of Police
Atlanta Police Department
The worst-case scenario for a chief has to be the arrest of a fellow officer. It calls into question the hiring process, reference checks, ongoing supervision, staff morale, and loss of public confidence. Once again as the chief executive, you are called upon to address an internal matter that will bring scrutiny to your leadership.
Is there a best way to handle internal arrest and charges? How do you deal with the police union? How do you deal with the press? What about staff morale? Is there more criminal activity under way by your officers that you don’t even know about?
Chief Pennington will bring first hand experience to this topic. He will share appropriate details and offer strategies for dealing with the many components of an internal arrest. Furthermore, he will identify the warning signs that you should be looking for to try to prevent internal criminal activity. Finally, you will learn strategies for rebuilding organizational morale that will almost certainly decline during the process.
12:00 PM — 1:00 PM
May 5 2008
Buffet Luncheon and Trade Show Exhibits
1:00 PM — 1:30 PM
May 5 2008
Your Ladder to Success:
Avoiding Rookie Mistakes
Leroy D. Baca
Sheriff
Los Angeles County Sheriff's Department
The first couple of months on the job are critical to your success. You can, and will, recover from some mistakes but there may be others that will set your career aflame! Leadership has always been a valued, but sometimes elusive, talent for the workplace. While successful leaders possess many skills, rookie mistakes can both hinder leadership potential and diminish leadership quality.
Sheriff Baca will explore the skills that make for great leaders and expose the major falsehoods and missteps often made in their leadership efforts. Gain fresh new ideas and techniques to apply to your own organizational leadership development efforts and personal leadership challenges.
1:30 PM — 2:30 PM
May 5 2008
Policing the Un-Policeable:
Law Enforcement in Times of Civil Unrest
Steven Chabot
Deputy Director General
President, Canadian Association of Chiefs of Police
Sûreté du Québec
Max-Peter Ratzel
Director
Europol
Warren J. Riley
Superintendent of Police
New Orleans Police Department
Your local and national intelligence tells you the violent civil unrest we see on TV is actually on your own doorstep.
European, Asian, and Middle Eastern jurisdictions experience one level of unrest, while North American jurisdictions experience another level. We all know the global reach of criminal activity, and while some view a level of disobedience as merely an extension of democratic freedom, you will develop effective strategies for policing during times of civil unrest.
How do you prepare? How do you motivate members and how do you maintain public confidence in law enforcement while things are in turmoil? Can you take strategic action in advance of such unrest to minimize the impact? This panel will share experiences on the front lines of political unrest. They will provide delegates with strategies for a proactive response and personal career survival when such unrest occurs.
2:30 PM — 3:30 PM
May 5 2008
Coffee Break with Trade Show Exhibits and Networking
3:30 PM — 4:45 PM
May 5 2008
Face Off with the Experts
The day’s keynote speakers and panel members will have addressed a wide range of issues including “Preparing your organization for transition”, “Resolving the retention dilemma”, “When you have to arrest your own officers”, “Your ladder to success” and “Policing the un-policeable”. The topics are emotional and evoke strong feelings among senior leaders. Now it is your turn to fire back! Delegates have an opportunity to seek clarity and to challenge each of the keynote speakers and panel members. How do you feel about what has been proposed? Do you agree? Do you disagree? Have you had a different experience? We will have a roving microphone that will challenge delegates to “let it fly,” to help build a better description of the future, and to propose strategies you will need to face those things that are on the horizon.
4:45 PM
May 5 2008
Conference Adjourned until Official Banquet
6:30 PM — 9:00 PM
May 5 2008
Official Banquet with Keynote Speaker
Spin Doctors and Public Appearances: Do They Improve Public Perception?
James L. Vance
Lt. Col. Ret’d
Instructor, Adjunct Faculty, University of Virginia & University of Richmond
FBI Academy
Is there such a thing as image saturation? When should chiefs be front and center and when should they leave the delivery of the message to someone else? Some love to take every opportunity to step in front of the camera and this process may destroy their careers! Understanding the link between image saturation and public perception is critical to every police chief and to those who are vying for the top job.
Police departments, while subject to high levels of public accountability, must develop public trust and public confidence in order to justify department budgets and to ensure the community of a high level of public safety. Like private sector organizations police services rely on positive, effective communications. However, unlike private sector organizations, they rely on scheduled, highly structured, public appearances and public meetings to gauge community response and to seek input. But how effective are we at these roles? In fact, do they really influence public perception or are you only as good as your last conviction?
This keynote speaker will explore the topic of media and public appearances from the perspective of developing effective, executive communications. The speaker will propose new approaches for creating a positive public perception toward policing while, at the same time, enhancing your career in the eyes of the public as the senior law enforcement officer in the community.
Tue
May 6
2008
7:00 AM — 8:00 AM
May 6 2008
Breakfast and Trade Show Exhibits
8:00 AM — 8:15 AM
May 6 2008
Overview of the Day
8:15 AM — 8:45 AM
May 6 2008
Strengthening a Great Tradition
William J. Elliott
Commissioner
Royal Canadian Mounted Police
Local, national, and international law enforcement organizations develop their own reputations for excellence. These reputations may develop as a result of a history punctuated by renowned events, successful law enforcement activity, and media reports of high profile issues. Your task, as the new leader of an organization, is to ensure the continuation of positive activity, address negative issues as they arise, and generally strengthen the great traditions the community and the world associate with your organization. Leaders at this level only get one chance and must do it right the first time. Where do you start? How do you start? How do you gain the trust and respect of the organization?
This keynote speaker will take you through those early days, that honeymoon period, when all eyes are watching you perform and lasting judgments about your leadership are being made at the meeting table, in the parking lot, and at the local coffee shop. You will learn new strategies for strengthening the traditions of your organization. You will learn how to assess and weed out those traditions that really do not belong in this new world of criminal activity.
8:45 AM — 9:45 AM
May 6 2008
You are the New Chief:
Now Go Build Trust with Frontline Officers
Mike Ewles
Chief of Police
Durham Regional Police Service
Amy Ramsay
President
International Association Women Police
Jean-Marie Salanova
Head of Service
Ministry of the Interior, France
Many speakers at past conferences have talked about the importance of demonstrating integrity and trust. These are the cornerstones of successful leadership in any organization yet in a command and control environment like policing they may be tougher to demonstrate. Furthermore, executive teams can become very insular and all of them, including the chief, can inadvertently cut themselves off from front line officers. Add to that the fact you are in a defined “honeymoon period” in your new assignment and what do you do to build trust? How do you address the dilemma of the first ninety days? Are you building trust or mistrust? Can you build trust while changing your executive team? What messages are your day-to-day actions sending to the front line members?
This panel will address this hard to grasp concept of trust and integrity. How do you build legitimate leadership? The panel will consist of chiefs executives who work hard at building trust and confidence through personal contact and through the courage of their convictions as leaders.
9:45 AM — 10:45 AM
May 6 2008
Coffee Break with Trade Show Exhibits and Networking
10:45 AM — 11:15 AM
May 6 2008
Taking Over in a Time of Organizational Crisis:
A Canadian Story
Paul James Shrive
Chief Constable (Ret'd)
Port Moody Police Department
Critical incidents hit every law enforcement executive at some point in their career. Calls for your resignation early in your term, taking over a dysfunctional department with low morale, devastating floods, civil disobedience, and serious internal incidents all can sap the strength out of your leadership if not handled carefully and methodically. Indeed, how you handle these incidents can be a predictor of your success in the position. How do you deal with critical incidents? Can you always rely on your executive team for support and ideas? What about the loneliness associated with being the person who is expected to deal with a critical incident?
Chief Constable Shrive will share experiences dealing with the numerous organizational issues that arose as a result of a traumatic experience impacting the organization. You will learn how to assess situations, how to develop realistic plans to lead your organization out of chaos, and provide strategies and suggestions that will have application in any set of circumstances when they happen. And they will happen!
11:15 AM — 12:00 PM
May 6 2008
Smart Money Management:
Developing Your Exit Strategy
Malcolm Hunter
President and Chief Operating Officer
Deeley Harley-Davidson Canada
Natalie Joron, C.A.,
Financial Planner
How much is your position really worth?! $100,000? $150,000? $200,000?! The top job comes with lots of responsibility, personal liability, and family stress. What is the real market value for your role and are you compensated appropriately? These are important questions that need answers prior to saying “I accept”!
Most chiefs of mid-sized departments will gross about $1 Million in six years of employment. Do you have a financial strategy to maximize your earnings? Are you relying on your pension solely to carry you through your retirement years or have you developed the financial savvy to make your money work for you while you are still working?
This very personal session will take a financial planning look at salary and your use of salary. Chiefs entering smaller departments may feel embarrassed to ask for what they are worth while chiefs entering large organizations may hire a negotiator to leverage the demands of the position and the national compensation scheme. Whether you are mid career or late career you owe it to yourself and your family to ensure that you are informed on these important issues. This diverse panel which will include private sector speakers, will propose an effective approach to your new contract and offer strategies for personal stewardship.
12:00 PM — 1:00 PM
May 6 2008
Buffet Luncheon and Trade Show Exhibits
1:00 PM — 2:00 PM
May 6 2008
Taking Down the Chief:
Surviving a Non-Confidence Vote by Members
Julian Fantino
Commissioner
Ontario Provincial Police
Darrel W. Stephens
Chief of Police
President, Major Cities Chiefs Association
Charlotte-Mecklenburg Police Department
Chris Clement
Director
Mayor, Township of Esquimalt
Canadian Association of Police Boards
Police unions know how to play in the political arena and you are the target. Books have been written providing explicit instructions for the call of a non-confidence vote on your leadership. While relatively worthless on paper, these votes fuel the political agendas for mayors, councils, and police boards where applicable. Moreover, they initiate a slow erosion of public confidence in your ability to create a department that will provide comfort to them that crime is under control. Finally, these votes can have a detrimental impact on your career as future municipalities may not want someone who has been tainted by these union actions.
Can you do anything to prevent these non-confidence votes? What is your position when the rumor persists? How do you respond once the vote is taken?
This panel will share their experiences with a non-confidence motion. Hear from a “victim” and learn strategies for both prevention and reaction.
2:00 PM — 2:30 PM
May 6 2008
What Caliber Guns are in Your Schools?
Will Your Department Be Ready When the Bullets Fly?
Jean-Guy Gagnon
Deputy Director
Service de police de la Ville de Montréal
Leaders in publicly funded schools may be too busy with the things they know best, educating students, to pay attention to the real safety risks that exist in their schools. When the shootings take place you will be called on to secure the school and work cooperatively with officials to resolve the panic and seek a return to normalcy. There are now enough of these incidents to warrant an executive exploration on what to do and what not to do.
Is there high level preventative action both you and local educators could take right now? Do school executives really believe it could happen to them? Are school executives working closely with you in their plans? How do you handle communication internally and externally with the public? How do you handle the aftermath?
Delegates will hear personal accounts from high profile incidents. These keynote speakers will address the “hindsight” issues of ongoing communication and planning with schools, joint action plans, media involvement, and safety issues pertaining to securing the school perimeter. We will provide sufficient time for an exhaustive look at this tragedy to help you when it hits on your turf.
2:30 PM — 3:00 PM
May 6 2008
Coffee Break with Trade Show Exhibits and Networking
3:00 PM — 3:45 PM
May 6 2008
Face Off with the Experts
The day’s keynote speakers and panel members will have addressed a wide range of issues including “Strengthening a great tradition”, “You are the new chief”, “Taking over in a time of organizational crisis”, “Smart money management”, “Taking down the chief” and “What caliber guns are in your schools?”. The topics are emotional and evoke strong feelings among senior leaders.
Now it is your turn to fire back! Delegates have an opportunity to seek clarity and to challenge each of the keynote speakers and panel members. How do you feel about what has been proposed? Do you agree? Do you disagree? Have you had a different experience?
We will have a roving microphone that will challenge delegates to “let it fly,” to help build a better description of the future, and to propose strategies you will need to face those things that are on the horizon.
3:45 PM — 4:00 PM
May 6 2008
Concluding Remarks
Director Yvan Delorme, Service de police de la Ville de Montréal
Chief Constable Jim Cessford, Delta Police Department, Program Director
Mr. Mohamed Doma, Canadian Professional Management Services
Chief Frank Beazley, Halifax Regional Police, Host of the 2009 Conference
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