Schedule
| SUNDAY, May 6 | ||
| Time | Topic | |
| 4:00pm to 6:00pm | Registration | |
| 6:00pm to 8:00pm | Welcome Reception | |
| MONDAY, May 7 | ||
| Time | Topic | |
| 7:00am to 8:00am | Breakfast Buffet & Networking | |
| 8:00am to 8:20am | Official Opening Chief Constable Jim Cessford, M.O.M. Delta Police Department Program Director Chief Dale R. McFee, O.O.M. Prince Albert Police Service President, Canadian Association of Chiefs of Police Directeur Michel Desgagné Service de police de la Ville de Québec Conference Host Chief François Gobeil Service de la sécurité publique de Trois-Rivières President, Association des Directeurs de Police du Québec Honourable Robert Dutil Ministre, Sécurité Publique Québec Ms. Carol Allison-Burra President, Canadian Association of Police Boards |
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| 8:20am to 8:30am | Conference Overview Mr. Mohamed Doma Senior Partner Canadian Professional Management Services |
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| 8:30am to 9:00am | Keynote Presentation Building Confidence in the Delivery of the Promise Sheriff Leroy D. Baca Los Angeles County Sheriff’s Department Public safety, public trust, public accountability, public confidence, and professionalism are the pillars of every service. There are times when the promise to deliver on these pillars is perceived to be unfulfilled. Every leader is then faced with a dilemma in the face of a public outcry of the perceived failure to deliver on the promise. How do you fulfill the promise in face of political, financial, labour, and leadership shortfalls? Are we at risk of over promising and under achieving? Can the promise ever be fulfilled? |
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| 9:00am to 10:00am | Panel Presentation When Good Teams Go Bad Directeur Marc Parent Service de police de la Ville de Montréal Commissioner Charles H. Ramsey Philadelphia Police Department Chief George N. Turner Atlanta Police Department You have formed a special team to attack specific criminal activity and this team has been very successful. The community is praising the team and your leadership as they watch crime reduce in their area and their community has become much safer. But now, recent changes in team personnel have changed the team culture. Suddenly there are charges of corruption and rough treatment of suspects arising in the media. It looks like your best move is to act quickly to disband the team and to try again. What can you do as Chief to ensure specialized teams are successful in the long term? Should you be more hands-on in the selection of team members? When would this involvement be seen as micro managing? |
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| 10:00am to 11:00am | Refreshment Break & Networking | |
| 11:00am to 12:00pm | Panel Presentation Position Disintegration: One Incident at a Time Directeur Richard Deschesnes Sûreté du Québec Commissioner Chris D. Lewis Ontario Provincial Police Mr. Strath Gordon, Director of Public Affairs NSW Police Force, Australia Your media section is doing a good job of dealing with high profile incidents as they emerge. The public seems satisfied that public safety is in good hands. Over the past several months however, there seems to be a regular need to be defending the department and your leadership. This one incident-at-a-time scenario could be creating a pattern of perception. Have you just about exhausted the bank of goodwill credits you built up early in your leadership? What do you do now? How can you create and maintain a positive perception among key elements of the community if not the community as a whole? Are you planning for these positive incidents? |
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| 12:00pm to 1:00pm | Lunch Buffet & Networking | |
| 1:00pm to 2:00pm | Panel Presentation This Too Could Happen to You Chief Kimberley S. Crannis Blacksburg Police Department Chief Barry MacKnight Fredericton Police Force Superintendent Garry McCarthy Chicago Police Department Critical incidents are going to happen whether it is a train derailment, a natural disaster, or a home grown event. Yes, you have emergency plans in place and they are well rehearsed but the trauma of the actual incident can shake the organization to its core and illuminate holes in your plans. There are many reports on the shelf from previous incidents both home and abroad and sound recommendations are waiting to be examined. Can you handle a critical incident? Can you eliminate the "I told you so" comment from previous so called experts? Hear the lessons learned from these Chiefs who have experienced the aftermath of a critical incident. |
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| 2:00pm to 2:30pm | Keynote Presentation Command and Control: When the Chips are Down Chief William Blair Toronto Police Service Immediate Past President, Canadian Association of Chiefs of Police In any organization the Chief Executive must always balance administrative leadership with an in-your-face presence on the front line. Your prior extensive experience in policing will no doubt cause you to want to get in there to see what is happening especially when high profile cases seem to be bogged down. Further, you may at times decide that you want to be seen, heard, and watched. After all, you are the Chief! When is the right time to have a front line involvement with issues? At what point does your involvement erode the confidence of your leadership team? At what point do you become an obstacle rather than a catalyst to a solution? |
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| 2:30pm to 3:15pm | Refreshment Break & Networking |
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| 3:15pm to 4:15pm | Panel Presentation From Hero to Zero: You Are Only One Headline Away Ms. Carol Allison-Burra President, Canadian Association of Police Boards Chief David O. Brown Dallas Police Department Chief Rod Knecht Edmonton Police Service On Monday, you are awarded the Order of Merit. The confidence of the community regarding public safety is at an all time high. One week later things have dramatically changed. A lingering criminal investigation has been blown up in the media and the public is changing its tune. There are rumblings that insufficient resources have been applied to the case that has involved a prominent community member. Are you only one headline away from reassignment? You may have defended against the big one but can you withstand the scrutiny that will come from a minor event next week? Your survivability will depend on your capacity, your network and your action. |
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| 6:00pm to 9:30pm | Official Dinner Banquet Chief Superintendent Mark Hamilton Police Service of Northern Ireland |
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| TUESDAY, May 8 | ||
| Time | Topic | |
| 7:00am to 8:00am | Breakfast Buffet & Networking | |
| 8:00am to 8:30am | Keynote Presentation To Serve and Protect (Maybe): When You are Outmanned Directeur Michel Desgagné Service de police de la Ville de Québec Outdoor concerts, sporting events, and public gatherings of all kinds have the potential to bring about wrong doing on a large scale. Elected officials often demand scenarios that you know are going to be difficult to control. Once you are outmanned, you are outgunned. Is that the reality? When you can anticipate tens of thousands in the streets, how do you build a strategy that will protect public safety? Do you have the capacity that the public expects? What lessons can you apply from those who have been there and handled the big event? |
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| 8:30am to 9:30am | Panel Presentation Budget Reductions, Claw Backs, and Labour Unrest: The Successful Ingredients for a Leadership Comeback Directeur Mario Harel Service de police de la Ville de Gatineau Chief Chuck Jordan Tulsa Police Department Directeur Adjoint Sophie Bégin Service de police de la Ville de Québec Budget debates in any sector will draw out the typical clichés. "Lives will be lost," "services will be reduces," and "staff layoffs will occur." The public is growing immune to such threats especially after they see these as hollow arguments. Leadership emerges in these bad times. Creativity, strategic thinking, and strategic leadership must emerge if public safety and public confidence are to be maintained. How do you grow your organization in this context? For example, how do you ensure the public that investment in leadership development will guarantee delivery on the promise? |
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| 9:30am to 10:30am | Refreshment Break & Networking | |
| 10:30am to 11:15am | Panel Presentation Facebook, Twitter, YouTube: Faster Than Your Communications Section Commissioner Owen Ellington Jamaica Constabulary Force Ms. Judy Pal 10-8 Communications Dr. Hans Peter Stückler, Ph.D. Bundeskriminalamt Österreich, Austria The movies are online before your officers communicate the incident on the radio and file their reports. Tweets are on their way before you complete your press conference. Your officers are updating their Facebook pages regarding the most recent departmental promotions. Are you behind the curve? How many tweets is your communications section sending out? Have you made maximum use of this new technology? |
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| 11:15am to 12:00pm | Panel Presentation Predicting Turning Points: Your Career Depends On It Chief Dale R. McFee, O.O.M. Prince Albert Police Service President, Canadian Association of Chiefs of Police Dr. Darryl Plecas, Ph.D. School of Criminology and Criminal Justice, University of the Fraser Valley Chief Matt Torigian Waterloo Regional Police Service What is coming down the pipe? Are drastic budget reductions coming? Is there a growing sense that more resources may be necessary to protect public safety? lessoWhat is in the wind regarding political change? When will the troops have had enough and want change? Successful executives seem to be able to successfully predict the future and to take appropriate action to the benefit of the organization. Your ability to predict when things will happen, and the ability to take the correct action, may determine the success or failure of your career. Environmental scans, strategic positioning, and partnership alignment may be the components you need to help predict the turning points for the future. |
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| 12:00pm to 1:00pm | Lunch Buffet & Networking | |
| 1:00pm to 2:00pm | Panel Presentation Lessons in Command: Making the Critical Decision Chief Sheilah Coley Newark Police Department Commander Zohar Dvir Israeli Police Chief Denise Turner Gilroy Police Department The life of the CEO of a police organization is fraught with problems and challenges. You are the Chief of an organization with a multi-million dollar budget and hundreds if not thousands of employees. There are political aspects to your role as well as team aspects as you harness the power of your members. How do you build an effective structure that defends against corruption, fosters leadership, motivates your members, and guards' public safety? |
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| 2:00pm to 2:30pm | Keynote Presentation Terminations, Forced Retirements and Quick Exits: Can You Survive? Chief Constable Jim Cessford, M.O.M. Delta Police Department The average lifespan of a Police Chief in the United States is three years and in Canada it isn't much longer. You seem to be keeping the seat warm until the next termination. The issues that can bring the Chief down are relatively well known so why can't they be avoided? Often they are small issues with large consequences. Is this scenario inevitable? Do you always have to be at risk in this position? How do those with some longevity manage to survive? |
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| 2:30pm to 2:45pm | Closing Remarks | |
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